Vision, mission and organization culture

Vision: “D&T Plus Viet Nam aims at maintaining a sustainable living environment for Viet community”.

Mission: “D&T Plus Viet Nam is committed to developing itself towards a leading private group in Viet Nam, which stays at the side of micro, small enterprises, and the lower income community, esp. those in rural and disadvantaged areas and provides products/services supporting linkage in financial resource, knowledge, and markets. In view of its more specific mission, D&T Plus will focus on activities to assist the production, market linkage, and consumption of agro-products, to ensure a sustainable livelihood of the local community”.

Organizational culture: In compliance with the cultural standards of its network, D&T Plus has always had great respect for staff and clients, an emphasis is placed upon honesty, transparency, effectiveness, and efficiency in the workplace. Market information is frequently exchanged. In short, 5 cultural criteria have been set including: Transparency, Effectiveness, Client-oriented Approach, Innovation, and Teamwork.

Member organizations/ Network:
– In 01/2011, D&T Plus Viet Nam made a decision of establishing Viet Rural Enterprise Development Center (VietED) whose mission is to create “Knowledge linkage” and support enterprises in Vietnam, mainly SMEs and households in rural and disadvantaged areas. For more information about VietED, please visit www.vieted.com.vn
– In 04/2011, in line with the mission of creating “Financial linkage” for target groups of D&T Plus (SMEs and households), VietED Foundation was established with a goal of supporting low-income households and laying the groundwork for economic development. It is designed with the mission of directly developing and managing the micro-finance program –Poverty reduction together. For more information related to VietED Foundation, please refer to www.vietedfoundation.com.vn and facebook: Chungsucgiamngheo.

OBJECTIVES:
Enhanced capacity and quality of services: In order to become a leading group in the field of providing consultation and implementing projects related to community development, social welfare, and poverty alleviation, we always pay attention to building our capacity and improving quality of services, trying our best and learning experiences from national and international experts.

Client-oriented approach:

  • Always listen to clients’ opinions so as to improve our services;
  • Fulfill the demands of a wide variety of clients with professional and diversified services;
  • Form strong ties and maintain sustainable relations with clients.

Active and innovative: We encourage our team members and collaborators to be active and innovative to aid us in becoming a professional and prestigious group in the field.

  • Cooperation, sharing, and trust are key to performing at the highest possible standards.
  • Collective power is one of the key factors which help to create strengths of D&T;
  • Enhanced cooperation and experience sharing with partners claim much of our attention;
  • Teamwork is key and its power is harnessed as much as possible.

COMMITTED TO ACTION
With the slogan “Enhanced market linkage”, D&T Plus always tries best to become a professional consultant organization with services provided nationwide to support the linkage between community and resources, also ensure missions of VietED group: financial linkage, market linkage and knowledge linkage.
Mobilization of all resources for the clients’ benefits: Our experts, consultants and researchers are all clear that the success of D&T Plus lies in the values that we bring to our clients. Therefore, we are committed to mobilizing every resource at our disposal in order to provide our clients with high quality consultancy services.

Scientific work procedures: We apply advanced and practical consultancy techniques. Clients’ demands are analyzed and evaluated before appropriate actions are taken in a professional and scientific manner. For us, speed and efficiency are always considered the two most crucial factors of a high quality service.
Support for clients even when the consultancy package is already completed is always provided. A clients’ request for consultation is met with our assurance to implement progress and quality. We are willing to give advice for problems that clients are faced with after we complete out consultancy package with the hope that our assistance provided ensures benefits.
Long-term and sustainable relationships are key: We started by establishing a relationship of cooperation and trust with clients through completed and high-quality services provided. We also try to maintain the relationship in the long term. Our policies related to support and consultation provided to clients help to build and foster their complete trust in our services. We understand and follow the principle “The provision of services is just the starting point of a long-term and sustainable relationship that we have to build with our clients”.